1. Purpose of collecting personal information
Collecting customers’ information in relations to matters such as:
- Customer support: purchase, payment, delivery.
- Providing product information, services and support at the request of customers.
- Sending notifications of our latest programs and products.
- Solving arising issue during and after payment.
2. Scope of information collection
We collect below personal information on customers when order is placed on the website:
- Full name
- Email address
- Phone number
- Address
3. Information storage time
The member’s personal data will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, member’s personal information will be kept confidentially on the server of belgroup.com.vn
4. Persons or organizations that may have access to such information
- Express carriers: Data such as name, address and phone number will be provided in regards of delivering the goods.
- Company employees: Specialized departments involved in customer servicing during the process of using the product.
- Affiliated Programs: Programs that are co-implemented or outsourced for the purposes mentioned in Section 1, always applying requirements of personal information security.
- Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
- Business transfer/acquirement: In the event of a merger or consolidation with another company, the buyer will have the right to access the information we store and maintain including personal information.
5. Address of information collection and management unit
Business name: BEL GROUP GROUP INVESTMENT JOINT STOCK COMPANY
Registration: Established and operated under the Business Registration Certificate No. 0317278004 issued by the Department of Planning and Investment of Ho Chi Minh city on 05 May 2022
Head office: 29th floor, Opal Office Tower, 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh City, Vietnam
6. Methods and tools for users to access and edit data
If you have any request to access and correct the personal information provided, you can:
- Send email: [email protected] to handle
At belgroup.com.vn, the protection of your personal information is very important. We commit not to share, sell, or rent your personal information to anyone else. We commit to only use your information in the following cases:
- Improve service quality for customers
- Settlement of disputes and complaints
- When required by law enforcement.
We understand that your rights in the protection of personal information are also our responsibility. For any questions or comments related to the privacy policy, please contact us at: [email protected].